Privacy Policy
Last Updated: 4 oct , 2025
This Privacy Policy (“Policy”) describes how IDX Wallet (“we,” “our,” or “us”) collects, uses, shares, and protects information when you use our website, browser extension, mobile applications, and related services (collectively, the “Services”).
We are committed to protecting your privacy, being transparent about our practices, and complying with applicable privacy and data protection laws, including but not limited to:
California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) – applicable to users in California, USA.
Personal Information Protection and Electronic Documents Act (PIPEDA) – applicable to users in Canada.
General Data Protection Regulation (GDPR) – applicable to users in the European Union.
Other applicable local laws in your jurisdiction.
By using IDX Wallet, you acknowledge and agree to this Policy.
We are committed to protecting your privacy, being transparent about our practices, and complying with applicable privacy and data protection laws, including but not limited to:
California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) – applicable to users in California, USA.
Personal Information Protection and Electronic Documents Act (PIPEDA) – applicable to users in Canada.
General Data Protection Regulation (GDPR) – applicable to users in the European Union.
Other applicable local laws in your jurisdiction.
By using IDX Wallet, you acknowledge and agree to this Policy.
Information
1. Information We Collect
We collect minimal data, only as necessary to provide and improve our Services.
a. Wallet Information
We do not collect private keys, seed phrases, or passwords.
Wallet addresses are temporarily processed in API requests (to fetch balances, transaction history, etc.).
b. User-Provided Information
Username (only if you choose to set/update it in your profile).
Email address (only if you choose to set/update it in your profile).
c. Transactional & Activity Information
Whether you created an account.
Whether you performed swaps or other transactions.
Error logs when a transaction fails.
d. Technical Information
Error cookies (to diagnose and improve user experience).
Device information (if you opt-in for notifications).
Usage logs (latency, region, volume of requests, DDoS prevention).
e. Optional Information
Feedback, survey responses, or marketing preferences (only if you opt-in).
2. How We Use Information
We use collected information to:
Provide and improve the Services.
Enable wallet functions (send, swap, staking, transaction history, dApp connections).
Diagnose and fix errors, improve user experience.
Comply with legal obligations (e.g., sanctions restrictions, fraud prevention).
Communicate updates, features, or promotions (if you opt-in).
3. Sharing of Information (We do not sell Personal Information.)
We may share limited data with:
Service providers (e.g., infrastructure, analytics, or notification providers).
Third-party integrations (on/off-ramp services, DApps, swaps, etc.), when you choose to use them.
Legal authorities, if required by applicable law or valid legal request.
4. International Data Transfers
We may transfer your data to servers located in other countries that maintain strong data protection and security standards. These transfers are carried out only to regions that ensure a high level of security for your information, and we take appropriate measures to safeguard your data in accordance with applicable laws.
5. Your Rights
Depending on your jurisdiction, you may have rights including:
CCPA/CPRA (California, USA): Right to know, delete, correct, and opt-out of the sale/sharing of personal data.
PIPEDA (Canada): Right to access, correct, and challenge how we handle your personal data.
GDPR (EU/EEA): Right to access, rectification, erasure (“right to be forgotten”), restriction, data portability, and objection.
You may exercise these rights by contacting us at: info@idxsolana.io.
6. Security
We implement reasonable technical and organizational safeguards to protect your information. However, you are solely responsible for safeguarding your Recovery Phrase / Private Keys. We cannot restore lost access to your wallet.
7. Children’s Privacy
IDX Wallet is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal data from children.
8. Data Retention
We retain information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. Transactional error logs may be kept for security and fraud-prevention purposes.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be communicated through our Services or by other means.
10. Contact Us
If you have questions about this Policy, or wish to exercise your privacy rights:
Email: info@idxsolana.io
Legal Disclaimer: This Policy is drafted to align with GDPR, CCPA/CPRA, PIPEDA, and other applicable privacy laws. However, regulations evolve quickly. We recommend reviewing this Policy with a qualified privacy lawyer to ensure compliance in all operating jurisdictions.
How We Use the Information We Collect
We use the limited information we collect strictly for the purposes of operating, improving, and securing IDX Wallet. Specifically:
1. Service Delivery
To provide wallet functionality, including sending, swapping, staking, and connecting with decentralized applications (dApps).
To process and record account creation, transaction activity, and related history.
2. Error Handling & Performance
To log and resolve errors during transactions or app usage.
To analyze error cookies and performance data, helping us improve reliability, speed, and user experience.
3. User Account & Preferences
To store profile details (username, email) if you choose to update them.
To retain your preferences and settings, enabling a consistent experience across sessions.
4.Security & Fraud Prevention
To detect, prevent, and investigate fraudulent activity, unauthorized access, or misuse of the Services.
To comply with legal obligations, including sanctions and regulatory requirements.
5. Analytics & Improvements
To measure usage patterns (e.g., number of requests, latency, region of access).
To enhance our Services and build new features that improve functionality and performance.
6. Communication & Support
To respond to user inquiries and provide customer support.
To notify you of important updates, policy changes, or service-related issues.
7. Marketing (Optional / Opt-In)
To send newsletters, product updates, or promotional materials, but only if you explicitly opt-in.
You may opt-out of marketing communications at any time
Third-Party Services and Data Sharing
In the last 12 months, we have not shared or sold any Personal Information (such as your username or email) with third parties for advertising, marketing, or analytics purposes. We do not engage in the “sharing” of Personal Information as defined under laws like the California Consumer Privacy Act (CCPA/CPRA) or similar international privacy regulations.
The only information that may be transmitted to third parties during your use of IDX Wallet is your public blockchain address (public key), which is required for completing blockchain transactions.
We use third-party services solely for functional purposes such as swapping, sending, or staking digital assets, and all such providers are carefully vetted, reputable, and integrated transparently. For your clarity, we always display the provider’s name and details within the UI so you know exactly which service is being used for a given transaction.
We do not:
Sell your Personal Information.
Share your Personal Information for cross-context advertising or targeted marketing.
Disclose any private keys or sensitive authentication data to third parties.
Third-Party Links
Our Services may contain links to third-party websites or services. Please note that any access to and use of such linked websites is not governed by this Privacy Policy, but instead by the privacy policies of those third parties. We are not responsible for the information practices or policies of third-party websites or services. We encourage you to review the privacy policies of any third-party services you interact with.
Personal Information Choices
What Rights Do I Have Regarding My Personal Information?
Depending on your jurisdiction (for example, under the General Data Protection Regulation (GDPR) in the EU, the California Consumer Privacy Act (CCPA/CPRA) in the U.S., and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada), you may have certain rights in relation to your Personal Information, including the right to:
Request access to the Personal Information we hold about you.
Request a copy of your Personal Information in a portable format.
Request correction or modification of inaccurate or incomplete Personal Information.
Request deletion of your Personal Information, subject to certain legal or business record-keeping obligations.
Please note that even if you request deletion, we may be required to retain certain Personal Information for compliance with applicable law, accounting obligations, fraud prevention, dispute resolution, or other legitimate business purposes permitted by law. Cached or archived versions of information you update, modify, or delete may also remain viewable for a limited time.
What Choices Do I Have Regarding Use of My Personal Information for Marketing?
We do not sell your Personal Information. If you have opted into receiving marketing communications, you may opt out at any time by following the unsubscribe instructions included in such communications. Please allow up to 10 business days for us to process your opt-out request.
Even if you opt out of marketing communications, we may still send you non-marketing communications, such as important service updates, security alerts, or legal notifications.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or if you wish to make a complaint, please contact us at:
info@idxsolana.io